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Smart Locks

Fairly makes it easy to monitor and control who has access to your home. Either you or your caretaker can set up your smart lock with Fairly. While you are not required to have a smart lock, using one of the numerous brands that Fairly supports will allow you to better manage who enters your home.

The benefits of using a smart lock include:

  • Increased safety – Guests receive unique codes for each stay. These codes will become active at their time of check-in and deactivate at their time of check-out.

  • Ease of use – Fairly will automatically generate codes and send them to your guest 24 hours before check-in. If early check-in is granted, the code will automatically become active at the new check-in time.

  • Controlled access – Issue one time, time bound codes. Great for one time visits.

  • Personal ease – Homeowners and caretakers can use long-term codes for easy access.

Watch this video for a walkthrough on setting up your Smart Lock on Fairly.

Choosing your smart lock

Fairly only supports WiFi enabled smart locks with a keypad (which will require internet and a WiFi router).

Fairly accepts a wide range of smart lock brands and models. For those new to smart locks, we recommend these locks based on their performance and compatibility:

Deadbolt smart locks

Handle smart locks

Smart locks that partners with your existing lock

  • August Home: If you already have a deadbolt on your home, this lock can cover it and turn it into a smart lock. Make sure you purchase an August Home that includes a keypad, as Fairly can only partner with smart locks that have keypads.

  • igloohome Keybox + igloohome WiFi Bridge: If you do not wish to replace the key to your house, you can get a smart lock box. This box acts the same way as a smart lock, but gives your guests access to your lock box instead of your house. Keep in mind Fairly is only compatible with locks that are connected to WiFi, so make sure you also purchase and install a WiFi Bridge to connect your lock box to your internet.

As an Amazon Associate, Fairly earns from qualifying purchases.

If you wish to use a smart lock not mentioned above, Fairly uses Seam, our lock integration partner, to support the following lock brands:


Setting up your smart lock

Before getting started, make sure your lock is compatible with Fairly's system. You can check the supported smart locks list if you're not sure.

Installation

Install your smart lock on the door your guests will use — typically the front door. If a caretaker is handling the installation on your behalf, share your lock app login credentials with them so they can complete setup on-site.

  1. Install the lock following the product's guide. Do not insert the batteries until the lock is fully mounted on the door.

  2. Test the deadbolt by closing the door and turning it manually from the inside to confirm smooth operation. If it sticks or doesn't close fully, adjust the strike plate until the alignment is correct.

  3. Connect to the app using the homeowner's credentials. Follow the in-app instructions to add the lock. You'll need the Wi-Fi network name and password during this step.

  4. Set access codes in the app for both the homeowner and caretaker, and verify that each code works before leaving the property.

Connecting to Fairly

Once your lock is installed and your account is created, connect it to Fairly:

  1. Go to Listings → Access and Policies → Check-in Method

  2. Select Connect Your Smart Lock → Connect → Integrate a Lock

  3. Choose your lock brand and log in to authorize Fairly to access your lock

  4. Select which lock or locks your Fairly home uses

Once you have set up your smart lock, Fairly will automatically set the smart lock as your designated check-in method. Guests will automatically be sent a unique access code to your smart lock 24 hours before their check in. You have the option of providing additional instructions on how your guest can use this lock, such as the lock’s location.

Setup tips

  • Install a backup lockbox with a physical key on the property (option here) and add backup access instructions under Admin → Backup Access Instructions in Fairly

  • Use a non-locking passage handle on the front door to prevent accidental lockouts (option 1, option 2)

Screenshots of the set-up process

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Managing your smart lock

Once you have set up your smart lock, Fairly makes managing who has access to your home effortless. When you select Manage smart locks:

  1. You can view your home’s smart lock(s) status.

  2. You can delete any smart lock by clicking the three dots on your lock, and then selecting Remove lock.

  3. You can also see your home’s codes that you created and your guest’s codes that Fairly automatically creates.

Under custom codes you can select Generate new code to create temporary or permanent codes. For example, if a maintenance person is coming to your home, you can create a custom temporary code that will give them access to your home during the day of their visit. You can delete any code at any time by selecting the trash icon on the code. Please note that if you remove all of your smart locks, your check-in method will be reset to Other, and you’ll be prompted to select a new check-in method.

Screenshots of managing your smart lock

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