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How to use your calendar

Fairly’s calendar streamlines reservation tracking and management. On the Calendar tab, you can keep track of guest stays and block dates for personal use.

You can scroll back in time to see your home’s reservation history and scroll forward in time to block off dates you want to be unavailable to guests. Both you and your caretaker have access to your calendar, so you can be sure your home is always ready for the next guest.

Guest reservations

You can see all guest reservations on your Calendar tab.

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To learn more about a specific guest reservation, you can click on that reservation on the calendar or right panel. Here you can:

View guest details

  • Including the number of guests, their contact information, and their check-in/out dates.

View the payout for the reservation

  • Select "Show details" in the owner net payout section to view the estimated payout. It includes a breakdown of cleaning fee, pet fee, taxes and the platform fee.

Mark a home as clean after a guest’s stay

  • The caretaker will typically mark the home as clean and payment is made once the Caretaker marks it clean. The home can not be marked as clean until the last day of a guest’s stay.

Send a full or partial refund to a guest

  • You can issue guests a refund on their rent, cleaning fee, or pet fee minus any channel fees. See details on submitting refunds here.

Cancel reservations

  • Canceling a guest reservation may result in channel fees and can lower your listing’s ranking, so only cancel when it’s truly necessary.

  • Important: Don’t ask a guest to cancel if the reason is a home issue. If the cancellation is needed due to a problem with the home (for example: damage, maintenance issues, safety concerns, missing/broken key amenities, or anything that makes the home unsuitable), the host (you or the caretaker) should cancel. Asking the guest to cancel to avoid penalties can still be treated as a host-initiated cancellation by the channel.

  • Only ask the guest to cancel if it’s their decision and not related to a home issue. For example, if the guest’s plans changed and they no longer want to stay (but the home is fine), the guest should cancel on their side. If the guest cancels, you typically avoid host cancellation penalties and can still reimburse them if appropriate.

  • After any cancellation, block the dates you don’t want re-booked so those nights don’t get reserved again.

  • See details here on cancelling guest reservations.

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Personal owner reservations

You can reserve your home for yourself or your personal guests by selecting the unbooked dates you want to reserve and selecting "Reserving for myself" or "Reserving for someone else". All personal reservations are completely free.

To block dates for a personal reservation, click on the desired start date and the click on the desired end date. Once the menu appears, select "Reserving for myself" for your own stay or "Reserving for someone else" for a guest. Follow the prompts to confirm the reservation.

If you reserve your home for someone else, you will be prompted to enter their information so they can receive the same messages about your home that other guests get. Ensure you provide accurate guest details, including their contact information. This allows the system to send automated messages about the property, ensuring a smooth process for both you and your guest. They will receive a confirmation email, a reminder email 7 days before check-in, and check-in instructions 24 hours before check-in

Cleaning for Owner Reservations

After an owner or owner-guest checkout, your caretaker will receive an SMS reminder to check whether a clean is needed. This is different from a standard guest checkout, where the caretaker is automatically notified that a clean is required.

Cleaning fees for owner reservations are not paid through Fairly. Owners and caretakers should coordinate directly to determine whether a clean is needed and arrange any payment outside of the platform.

The caretaker can mark the home as clean through their Fairly app — this ensures the home's status stays up to date before the next guest arrival.

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Changing your personal reservation

Select your reservation from the Calendar and select Edit to change the dates. If the reservation has already started, you can only change the check-out date. You cannot delete an owner reservation where the check-in date has already passed but you can edit the check-out date.

If you also have a separate block overlapping with the reservation and it is preventing you from editing, try deleting the block first, then editing the reservation to your desired dates, and re-adding the block afterward.

Blocks

Blocks can be used in two main ways:

  1. Block open nights: Proactively block open nights so that guests and owner reservations can't be added to those nights. A common reason for this would be maintenance happening at the home for those dates.

  2. Add an overlapping block to existing reservations: You can add an overlapping block to nights that have already been reserved. Important: This does not cancel the existing reservations. If your guest was to cancel the existing reservation dates, the dates would continue to be blocked for future guests.

To create a block, navigate to the calendar for the property, click on the start date, and click on the end date. Then, select "Block dates" from the options provided. Optionally, you can add a note (e.g., "Maintenance work") for better tracking.

We recommend blocking dates far in advance, as canceling on your guests will lead to a channel fees and penalties.

After you block a date, it will become shaded.

Changing or editing a block

When editing a block, there is no separate “Save” button — the change is saved when you confirm with Block dates. If a block has already started, you can only adjust the check-out date; the original check-in date can no longer be changed.

If a block is already in progress and you want to remove it, shorten the block so its end date is tomorrow. The dates after that will reopen on the calendar.

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Common Questions

Does cleaning status affect calendar availability?
No. The calendar is not blocked based on cleaning status. If a check-out clean hasn’t been marked complete, the home can still be booked for future nights.

Will my blocks sync to Airbnb and Vrbo?
Yes. Blocks added in your Fairly calendar close those dates across all connected channels, including Airbnb, Vrbo, and Fairly Direct.

How does my Fairly calendar connect to Airbnb in the first place?
The connection is built into Fairly — you don’t need to manually link or sync calendars. Once your home is set up and published, Fairly publishes to Airbnb (and Vrbo and Fairly Direct) on your behalf, and any block, reservation, or change made on the Fairly side propagates automatically.

Can I import my existing Airbnb calendar into Fairly?
No. Fairly doesn’t import external calendars. Once your home is published through Fairly, the integration with Airbnb (and Vrbo, Fairly Direct) is automatic — bookings from Airbnb appear in your Fairly calendar without any manual sync. The Fairly calendar is the single source of truth for all your reservations across channels.

Why do some reservations on my calendar appear as solid green while others are outlined in green?
Solid green blocks represent paid guest reservations. Green outlined blocks indicate owner or owner-guest reservations.

Can my caretaker add or remove blocks?
Yes. Caretakers, caretaker assistants, advisors, and your Fairly Partner can all create and remove calendar blocks. Only the owner or an owner collaborator can create owner reservations.

Why does the Pricing tab show my blocked dates differently than the Calendar tab?
The Pricing tab is designed for pricing and revenue management — it shows pricing and booked guest nights and also displays owner blocks on hover. The Calendar tab is the complete availability view. If dates look inconsistent, the Calendar tab is the authoritative source. If blocks appear missing entirely in the Pricing tab, contact [email protected].

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